Technology Operations

As the use of information technology permeates all aspects of your operation it becomes imperative that it is available as expected all the time. Without it, your ability to serve your patients is at risk.

Health1 understands this critical necessity and makes it their highest priority. Our certified technicians provide you with a single point of contact and accountability for all your technology needs.

Production Management, assures that systems are running with a high degree of availability, reliability and security monitoring. Technicians are available both onsite and remotely as needed.

Priority Response, when performance issues arise regardless of their severity, Health1’s 24 x 7 monitoring always reacts with the highest sense of urgency to restore operations.

Operations Recovery, makes sure that systems are up and running again and that data has been restored with a high degree of integrity.

Security Assessments, periodic reviews conducted to insure access is occurring as authorized, penetration tests to determine the vulnerability to outside threats, and compliance with regulations.

Preventive Maintenance, minimizes the possibility of future disruptions by proactively applying vendor supplied fixes, backing up systems and data, and performance tuning.

Upgrade Installations, makes sure that all parts of the technology infrastructure are current and vendor supported. This includes PCs, servers, networks, telephony, mobile devices, software, firewalls.